{"id":7947,"date":"2020-08-06T17:21:37","date_gmt":"2020-08-06T16:21:37","guid":{"rendered":"https:\/\/www.thinkkidneys.nhs.uk\/kquip\/?page_id=7947"},"modified":"2020-10-13T14:34:51","modified_gmt":"2020-10-13T13:34:51","slug":"shared-learning-covid-19-outpatients","status":"publish","type":"page","link":"https:\/\/www.thinkkidneys.nhs.uk\/kquip\/shared-learning-covid-19-outpatients\/","title":{"rendered":"Shared learning during COVID-19"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Outpatients<\/h2>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>Patients don&#8217;t always want to share their medical details with family members.  We need to check that patients have access to a private space for the consultation<\/p><cite>Pan-London virtual After Action Review, Reflections on managing COVID-19<\/cite><\/blockquote>\n\n\n\n<p>Traditional outpatient care provides a secure environment for a face-to-face consultation for a health-care professional to work with a patient to address their long-term care needs. This model has not been deliverable during the COVID-19 pandemic.<\/p>\n\n\n\n<p>Across the UK, renal services have rapidly developed new care models including telephone and video consultations, e-consultations, working in primary care databases, and utilising diagnostic hubs for blood and urine tests. Face-to-face consultations have been reserved for patients with unstable medical problems.<\/p>\n\n\n\n<p>Some of these changes will endure after the pandemic and will become embedded in mainstream medical practice. We must now evaluate the patient experience of these new models of care and assess their clinical efficacy. There should be a particular focus on addressing inequality in healthcare access and outcomes, an area of profound concern further exposed by COVID-19.<\/p>\n\n\n\n<p><strong>Do you have first hand experience of how kidney units managed outpatient services during covid-19, what worked and what didn\u2019t?<\/strong><\/p>\n\n\n\n<p><strong>Add you voice to this learning community!<\/strong><\/p>\n\n\n\n<p><strong>Get in touch by completing&nbsp;<a href=\"https:\/\/www.thinkkidneys.nhs.uk\/kquip\/add-your-experience-to-the-kidney-communitys-covid-learning-hub\/\">this short and easy form<\/a>, or email your story in your own words to&nbsp;<\/strong><a href=\"mailto:kquip@renalregistry.nhs.uk\"><strong>kquip@renalregistry.nhs.uk<\/strong><\/a><strong>.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Shared learning<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/www.thinkkidneys.nhs.uk\/kquip\/birmingham-renal-outpatients\/\">Learning from one renal outpatient unit&#8217;s transformation in response to COVID-19<br><em>University Hospitals Birmingham<\/em><\/a><\/li><li><a href=\"https:\/\/www.thinkkidneys.nhs.uk\/kquip\/covid-london-remote-working\/\">Remote working in nephrology<br><em>Review of London kidney teams\u2019 response to COVID-19<\/em><\/a><\/li><li><a href=\"https:\/\/www.thinkkidneys.nhs.uk\/kquip\/blog\/drive-through-phlebotomy-service-developed-by-sheffield-teaching-hospitals-nhs-foundation-trust-during-the-covid-19-pandemic\/\">Drive-Through Phlebotomy Service<\/a><br><em><a href=\"https:\/\/www.thinkkidneys.nhs.uk\/kquip\/blog\/drive-through-phlebotomy-service-developed-by-sheffield-teaching-hospitals-nhs-foundation-trust-during-the-covid-19-pandemic\/\">Sheffield Teaching Hospitals NHS Foundation Trust<\/a> <\/em><\/li><li><a href=\"https:\/\/www.thinkkidneys.nhs.uk\/kquip\/blog\/mobile-blood-testing-service\/\">Mobile blood testing service<br><em>Kings College Hospital, NHS Foundation Trust<\/em><\/a><\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Personal experiences<\/h2>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p> <em>\u2026since you can book online blood-tests, it is so easy!&nbsp; It took me two minutes to go on, and there was a plethora of choices.&nbsp; It\u2019s all been structured so there is a gap between patients.&nbsp; The three times I have had to go in, I arrived a couple of minutes before my appointment wearing my mask and there was no-one in the waiting room at all.<\/em> <\/p><\/blockquote>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/www.thinkkidneys.nhs.uk\/kquip\/blog\/mark-transplant-patient-uk\/\">How COVID-19 has transformed blood tests in my area<br><em>Mark&#8217;s experience, transplant recipient, UK<\/em><\/a><\/li><\/ul>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h2 class=\"has-text-align-center wp-block-heading\"><a href=\"https:\/\/www.thinkkidneys.nhs.uk\/kquip\/covid-learning-hub\/\">RETURN TO THE COVID-19 LEARNING HUB <\/a><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>Outpatients Patients don&#8217;t always want to share their medical details with family members. We need to check that patients have access to a private space for the consultation Pan-London virtual After Action Review, Reflections on managing COVID-19 Traditional outpatient care provides a secure environment for a face-to-face consultation for a health-care professional to work with a patient to address their long-term care needs. This model has&#8230;<\/p>\n","protected":false},"author":133,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"jetpack_post_was_ever_published":false,"footnotes":""},"class_list":["post-7947","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Shared learning during COVID-19 - The Kidney Quality Improvement Partnership<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.thinkkidneys.nhs.uk\/kquip\/shared-learning-covid-19-outpatients\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shared learning during COVID-19 - The Kidney Quality Improvement Partnership\" \/>\n<meta property=\"og:description\" content=\"Outpatients Patients don&#8217;t always want to share their medical details with family members. We need to check that patients have access to a private space for the consultation Pan-London virtual After Action Review, Reflections on managing COVID-19 Traditional outpatient care provides a secure environment for a face-to-face consultation for a health-care professional to work with a patient to address their long-term care needs. 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