This course has now been approved by the Royal College for 10 hours of external non-clinical CPD points.
To compliment the MCA the Sheffield Teaching Hospitals’ Service Improvement team run a regular two day ‘Introduction to Quality Improvement Course’. Dates for upcoming courses are shown below.
The two days are designed to introduce the basics of quality improvement through a mixture of presentation, video and practical exercises, and is aimed at anyone who is interested in quality improvement, as a leader, a potential MCA coach or as part of an improvement team.
- Target audience: All clinical and non clinical
- Level of course: Basic
- Length of course: 2 days
- Cost of course: Free for staff at Sheffield Teaching Hospital. £160 for other NHS staff. £225 for non NHS staff
- Region: Yorkshire and Humber / National
Below is a list of the concepts covered on the course.
- System thinking
- The Psychology of Improvement
- The System of Profound Knowledge
- Clinical Microsystems
- Planning Improvement – Aims
- Process Mapping
- Generating Change Ideas
- PDSA Cycles
- Measurement for Improvement
- Variation
- Time Series Data and Statistical Process Control Charts
- Sustain and Spread
For further info….
What is the Sheffield Microsystem Coaching Academy?
The UK’s first Microsystem Coaching Academy aims to:-
- Build improvement capability into the workforce
- To maximise quality and value to patients
- Help multi-disciplinary front line teams rethink and redesign services
Coaches are trained in the art of team coaching and the science of quality improvement to work with front line teams to help them re-design the services they deliver.
The MCA’s core objective is to develop coaches and work with teams within Sheffield Teaching Hospitals, Sheffield Children’s and Sheffield Health and Social Care Trust and will help organisations beyond Sheffield get started on their own improvement journey.
How the Academy is achieving this aim
The Academy has trained 169 microsystem coaches, across clinical and corporate support areas in cohorts 1 to 7. Using action learning theory, these coaches have helped teams make multiple improvements work in their microsystems. Coaches have been trained from both outside and within STH.
As well at the MCA coaching course over 900 staff have attended the ‘Introduction to Quality Improvement’ courses. The feedback from these courses has been excellent. They provide a short taster for staff that my want to go on and do the coaching course or get involved with a microsystem or flow team.
They encourage to deeply involve patients in their microsytem improvement, to help group members understand the value to the customer, drawing on tools including patient interviews and stories, patient representation in microsystems, and fictional patients. They hope to create a culture of sustained patient-centred continuous quality improvement within and beyond the Trust.