Case studies

Delivering the First PREM – The Newcastle Approach October 2016

The UK Renal Registry (UKRR) and British Kidney Patient Association (BKPA) developed a national strategy for an annual Patient Reported Experience Measure (PREM) Survey in the late spring of 2016. The PREM pilot ran over a few weeks in early summer with a fairly short time to implement and return completed surveys. Read the full case study here.