Process Mapping is used to develop a ‘map’ of a process within a system. It will help you to map the whole patient journey or diagnostic pathway with a range of people who represent the different roles involved. Process mapping can be used to help a team understand where the problems are and identify areas for improvement.
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This resource is from the NHS Scotland Quality Improvement HUB
On this website you will find quality improvement topics, tools, case studies, news, current awareness bulletins, and access to the evidence base provided via Evidence into Practice and Health Improvement Evidence.
The Quality Improvement Hub website provides a range of resources to support organisations to improve the quality of healthcare. These Quality Improvement topics cover a range of subjects that are relevant to delivering quality improvement.