Responsibility charting

This is a simple tool; you can use it to make sure that everyone is clear about roles and responsibilities. It works well within teams, between teams, for strategic management and for project management settings.

Responsibility Charting will help you to:

  • Clarify any confusion, assumptions and misunderstandings about ‘who does what’
  • Make sure that someone is responsible for each task
  • Identify who needs to be given communication about each task
  • Prevent duplication of effort

It can unearth a range of issues, including gaps in responsibility, misunderstanding, miscommunication and areas where too many people are given responsibility for the same thing.

Click on the link below for further information

Responsibility Charting

This resource is from the NHS Scotland Quality Improvement HUB

On this website you will find quality improvement topics, tools, case studies, news, current awareness bulletins, and access to the evidence base provided via Evidence into Practice and Health Improvement Evidence.

The Quality Improvement Hub website provides a range of resources to support organisations to improve the quality of healthcare. These Quality Improvement topics cover a range of subjects that are relevant to delivering quality improvement.